In today's competitive e-commerce market, understanding user preferences and tailoring services accordingly is crucial for logistics agents like Superbuy. This article explores how clustering analysis of user data in spreadsheets can reveal distinct customer segments, enabling personalized service strategies that boost satisfaction and loyalty.
By analyzing structured spreadsheets containing:
We employ K-means clustering algorithms (directly executable via Google Sheets' kmeans()
| Cluster | Characteristics | % of Users |
|---|---|---|
| Luxury Trendfollowers | High-end fashion, >¥5000 budget, brand-sensitive | 12% |
| Value Procurers | Deal-focused, ¥500(g -ax getElementsByMethod )
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